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So I have an entirely wireless room setup, consisting of five Sonos speakers. I have a Sonos 5 hardwired to my router and four speakers all connected wirelessly to the same room. I want/need to change one of these speakers to a wired connection, as I’m moving it outside to a new location too far out of reach of my wifi, hence the need for one speaker to be a wired connection.

 

So I’ve moved on of the speakers outside and hardwired it to my router via a (very) long ethernet cable. When I try and run my Sonos system and the ‘room’ it initially pics up this speaker and appears to treat it normally within the five speakers in the room for a few minutes. After that, all other speakers in the room other than this one become unavailable and music only plays through the one newly wired speaker. If I remove the new wired speaker, the other four speakers come back online and available again in the room in the Sonos app. It’s either one or the other, whereas I need all five speakers to play.

Any help appreciated!!

That actually sounds like a network issue of some type. Try unplugging all your Sonos devices from power, then reboot your router. Give the router a couple of minutes to come back up, then plug back in your Sonos devices, wait another two minutes for them to boot up and connect, then test again.  
 

If it continues to be an issue, submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


 When you wired the outside speaker with the long Ethernet cable was there also one of the other four in the original room also wired via Ethernet or did you make the other four wireless?

 If the speakers were connected to SonosNet broadcasted by the wired speaker turn WiFi OFF on that wired speaker and have all speakers connect to your home WiFi.

 I think I would also turn OFF the WiFi on the speaker that’s using the long Ethernet cable.


All sorted! Resetting everything seems to have full resolved the issue. Thanks all.


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