I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:
There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network..
I’m assuming you’ve rebooted your router ( ‘all the regulations’ doesn’t mean anything to me) , so I would recommend you call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
What is PDS cabling?
I have reset both speakers and router several times. I have tried everything described online. I have been in contact with support and sent "diagnosis via app" to support. But they change my router so I had to disconnect and reconfigure it. So there was no immediate help from there in the first place. It seems as if the speakers cannot pull an IP address from the router, but there are no blocked endpoints in the router. PDS is a wired network directly from the router to the speaker
..\Uffe
I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:
There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network..
Restarted router to factory settings. It was an error in the router
the problem is solved
Restarted router to factory settings. It was an error in the router.
..\Uffe
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