Best answer by Airgetlam
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SONOS SPEAKERS STOLEN - CAN SONOS TRACK SPEAKERS THAT HAVE BEEN STOLEN TO A NEW USER?
Recently my office was broken into and I had (2) Play 1 speakers stolen. Both were fairly new and I have the receipt showing the Serial Number of both speakers. A police report was filed. I am wondering if Sonos can track the speakers to a new registered user as the speakers are registered on the app in order to use them. Any info would be appreciated. I would love to have the police follow up on this with the assistance of Sonos. Thanks in advance for the assistance.
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Usually these things are between the local police and Sonos. Have the police doing the investigation contact Sonos support. Be sure to tell them your Sonos account name.
Probably a question you want to discuss with them directly on the phone, rather than in a public forum, where the thief might see your data.
I'd contact Sonos to discuss it.
I'd contact Sonos to discuss it.
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