Sonos Roam - Battery drain

My Roam went from fully charged to dead in about 40 hours. I listened to it for 30 minutes within this period. Surely this is a faulty Roam or Sonos’ claims about 10 hours standby is simply incorrect?  I know there are factors like temperatures and how often you use the Sonos system but I’m getting <20% of expected usage.  Despite thinking the speaker is great I think a return is unavoidable. My use for this would typically be to charge it and then use in occasionally. However, unless I keep charging it it will be dead (like this morning) every time I need it. I’ll see how I get on by using the clunky switch off process but I’d like some feedback from Sonos about whether this is expected or it is worth trying another unit. I don’t want another charger plugged in 24/7. 

Thanks for that (wilwong829).  Quite a slow charge for usb-c I would guess.  I’ve been using my MacBook charger which I think is about 65W but no idea what the Roam is pulling from that.  Just to add to the intrigue I charged mine 100% last night and was fully expecting it to be quite drained this morning.  Bizarrely it has been 100% on both occasions I’ve checked it.  I now wonder if the battery takes some bedding in or something as I’ve changed nothing in terms of set up and pretty sure there’s been no app or firmware updates.

Was that Off or Standby?

@Acer99 Off.  I had been getting massive drain whilst off, so continuing with that ‘test’ for now.

My Roam was fully charged overnight, turned on and in standby since 8am this morning (6 hours ago) and has only 47% battery life. I didn’t play music or use it once.

Same issue for me. This product is utterly useless when it is not able to hold a charge in standby mode. I would recommend Sonos make the following changes:

• Figure out and fix why battery standby is not holding out for more than two days. It must make regular wifi wake-up pings which are battery hawks. I’m okay if it takes 30 seconds for the speaker to wake up. Add this in the app: your speaker will start playing with 30 seconds.
• Be honest with your customers that this speaker is best kept on a wireless charger for home standby wifi use.
• Add a setting to automatically turn the speaker of when for example 50% battery level is reached in standby. At least this leaves me enough to still grab it for on to go use when I forgot to keep it on the charger. This should be easy to add.

Hey everyone! Joined because I am having the same issue. I’ve had portable Bluetooth speakers before and never had this issue. It’s very frustrating that it just dies when it’s not plugged in. I try to turn it off. Same issue. Turn it on days later and it’s  dead. This is unacceptable, especially at this price range. I am not able to use it as sonos intends. 
 

I’ve also noticed in the app I can’t get the thing 100% charged. 

SONOS - are you listening? What are you going to do to address this massive failure?

Having the same issue. Charged it a couple of days ago, haven’t actually listened to anything on it in that time, and it’s already at 10%. It’s dropped by 3% in the last hour or two alone. No voice assistants turned on.

I can’t remember when I last charged my old UE Wonderboom, must have been months ago, but it just turned on fine.

Bought this to extend Sonos into my bathroom, where I can’t have a socket. Was expecting to need to top it up occasionally but this is a joke.

Sounds like they did nothing with the move (which i just got too grrrr) so we will see.  This is much more portable so I assume a LOT more people will have issue and they will have to do SOMETHING. I hope.