Sonos one popping sound
I have a popping sound sometimes on low level coming from the bass? . Can someone please help.
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The left one in the living room surround setup.
Hi, mtlewis. Thanks for the diagnostics. Couldn't easily spot anything that'd cause the behaviour you're reporting, however. Which of the two PLAY:1's is this occurring on?
Here are two support diagnostic submissions: 1732074172 and 605732358
I have a similar problem with my Play:1, I would describe the sound as a repeated "pff" sound. I can't pinpoint what triggers it but if I power cycle the speaker it goes away until the next random occurrence. Next time I hear it happening I will submit a support diagnostic for evaluation.
Hello Keith and thank you I am going to take it back to the shop to day and see what they say if I don’t get anywhere I will do what you all have suggested. And thanks once again.
Hey there, Nelly18. If you are still having these problems I would suggest what KenGriffiths suggested and submit a diagnostic report. Afterwards, please be sure to reply with the seven-digit confirmation number. This will allow me to pull the report and advise on next steps. Thanks!
Ok thanks I will do and thank you for your help
Perhaps submit a diagnostic report to Sonos through the controller app 'Settings/Advanced Settings' and post the number here in the community for a member of the Sonos Staff to take a look. They can then perhaps check if there is a problem with your new device.
Hope that helps.
Hi and thanks but I have already tried doing that and closing down the speaker leaving it turned off changing the settings putting the bass on low / off. I now thing to taking it back to the shop.
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