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kennlopez
Contributor I
February 25, 2020
Answered

Sonos on mesh network

I have 2 Sonos speakers on my Google mesh network consisting of 2 routers. Due to the location of each speaker, each should connect to a separate router - bedroom - > secondary, hall - > primary. However, in reality, both speakers are connected to the primary router. Is this something to do with Sonos' 'internal' wifi?

It doesn't affect the network, just curious why this is so. All other devices connect to the secondary router when in the same location as the bedroom speaker. 

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    Jean C.
    Jean C.Answer
    Retired Sonos Staff
    February 27, 2020

    Hello @kennlopez 

    Thank you for reaching back out with the diagnostic report.

    It looks like both of your Sonos players are connecting to the secondary Google Wi-Fi node.

    Range and signal strength usually determine which mesh node they connect to. Sometimes these connections run counter-intuitively from what we think they should be. 

    If you find that it is causing problems with you your Sonos system or your Wi-Fi network is functioning, please don’t hesitate to reach out to us here. 

    We’ll be happy to assist you.

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    3 replies

    Jean C.
    Jean C.
    Retired Sonos Staff
    February 26, 2020

    Hi there @kennlopez,

    Welcome to the Sonos Community and thank you for reaching out with your question. Sonos systems and home Wi-Fi networks are all extremely individual in how they are configured and function. I would need to look at a diagnostic report from your system to fully understand what is talking to what in your home network and why. If you post you confirmation number here, I would be happy to look it over. 

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    kennlopezAuthor
    Contributor I
    February 27, 2020

    The confirmation number is 420055567.

    Thanks much! 

    Jean C.
    Jean C.Answer
    Retired Sonos Staff
    February 27, 2020

    Hello @kennlopez 

    Thank you for reaching back out with the diagnostic report.

    It looks like both of your Sonos players are connecting to the secondary Google Wi-Fi node.

    Range and signal strength usually determine which mesh node they connect to. Sometimes these connections run counter-intuitively from what we think they should be. 

    If you find that it is causing problems with you your Sonos system or your Wi-Fi network is functioning, please don’t hesitate to reach out to us here. 

    We’ll be happy to assist you.

    Help others find useful content by clicking the like button and selecting the best answer to your question.
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