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Hi, I have a Sonos Move and I find it almost impossible to connect a new mobile device to the speaker. In other words, if a friend wants to connect his phone to play music it is such a struggle that we usually just give up. 

Am I doing something wrong? Please help. 

Hi @Maryke, thanks for reaching out and welcome to the community. Thanks for bringing this up and we understand where you're coming from. Regarding your concern on pairing a new device via Bluetooth for the Sonos Move. Kindly check this link on how to pair your device with the Sonos Move. 

Let us know how you get on with the advice above.

We're here to answer any further questions you have.

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