Your confirmation number is: 1648661356.



Keeps cutting out.

I’ve changed channels and uncompressed/ compressed etc. Reset and moved boost.... getting annoying as a lot of equipment.... regards



HI there,



Welcome to the community. It looks like you have your Playbar set up as your wired device. The Playbar is in charge of sending streaming data to your other speakers while it's wired in with an ethernet cable. At the moment, your Boost isn't actually doing anything as your other speakers are within range of your Playbar. There are wireless communication errors showing up between your speakers, likely due to interference near your Playbar.



Please try changing the wireless channel your system is using. This should reduce interference and may help. You might also try wiring in your Boost instead of the Playbar, or relocate the Boost to a more central location.

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Keeps cutting out

1131174279



Thanks

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Keeps cutting out

1131174279



Thanks



Thanks for the report. The steaming data isn't getting to your speakers fast enough, leading to drop outs. The wireless communication between your components looks good. Do you get cut outs when playing to smaller numbers of speakers, or from different audio sources?

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Keeps cutting out

1131174279



Thanks



Thanks for the report. The steaming data isn't getting to your speakers fast enough, leading to drop outs. The wireless communication between your components looks good. Do you get cut outs when playing to smaller numbers of speakers, or from different audio sources?



It cuts out when streaming radio via Alexa command through echo dot devices and also when phone mirroring via Apple TV

4 rooms:

Two x 1s

one 3

one 3

two 1s+ woofer + soundbar (with Ethernet)



Thinks

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1958870585: Cutting out on several streaming services.

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Hi Sjalloneword and stebbones,



it's not clear from your reports why your systems are cutting out. I think it would be best to continue troubleshooting these live with our phone team. Please give us a call, you can find our phone number here.

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