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Answered

Sonos 5 input problems

  • February 2, 2021
  • 10 replies
  • 707 views
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Hey Everyone

Sorry but i am a bit tech un savy  but.

  i have a Sonos 5 that i have set up easily in my house with also two Sonos one,s.

    I can not get the small 3,5 audio input in the back to accept a device. ( well it does but ...)

  Whatever i plug in plays really really slow and muffled and volume really low.

  what am i doing wrong.

     I have plugged the out put earphone from my tv into it, plugged the cd player,  and my ipod and anderoid phone -  same result.

  I am sure i must be doing something wrong?   The instructions say plug your device in with a 3,5 jacj and and other end into source with rca ( white and red outputs).

    I know this is a stupid question  but perhaps i need a amp?   ( tv out   and phone no though?)

  The 3.5 will not go in all the way either..  sits out 3-5mm from back of sonos-  is this normal?

   please help and thankyou

  

Best answer by GuitarSuperstar

A 13-14mm jack should fit all the way into the line in port. Are you sure it won’t go in any further? Is there something stuck inside of the port?

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10 replies

G

Have you tried adjusting the Source Level under the Line-In settings in the Sonos app?

The 3.5mm jack should be inserted all of the way. How long is the plug?

"Receive with simplicity everything that happens to you." - Rashi
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  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

 

X
  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

yes i have tried all source levels.  It is a standard 3.5 audio cable.  I have tried the two pictured and a another one -  none go in all the way, it stops there and with only a little force will not go further..  i dont want to force.

  My cd player is just a basic sony stand alone that i purchased to play my old cds.

https://store.sony.com.au/player-dvd/DVPSR370.html?CAWELAID=720019310000013872&gclid=CjwKCAiAjeSABhAPEiwAqfxURSSdo3fSPDUMPig6VDVe0NMJt086d9Vk1zVnDNEsysDKhmF6rsCwZhoC3tkQAvD_BwE

G

Have you used the 3.5mm to RCA cable in the top photo? How long is the plug?

"Receive with simplicity everything that happens to you." - Rashi
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  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

yes it is 13-14mm

X
  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

Putting a phone in with the cable in the bottom photo has same result-  low volume/  muffled, distorted with background hum coming out of sonos 5

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  • pwt
  • Virtuoso
  • February 2, 2021

Putting a phone in with the cable in the bottom photo has same result-  low volume/  muffled, distorted with background hum coming out of sonos 5

Make sure the 3.5mm jack is pushed all the way into the Five. It’s quite a tight fit and needs a push. When it’s properly inserted, there’s usually a noticeable ‘click’.

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
G

A 13-14mm jack should fit all the way into the line in port. Are you sure it won’t go in any further? Is there something stuck inside of the port?

"Receive with simplicity everything that happens to you." - Rashi
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  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

i will check -  get back to you

X
  • xitsurf
  • Author
  • Contributor I
  • February 2, 2021

thankyou,  my stupid!-   just needed that extra push.  All good now

 

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