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After changing my router the Play 1 and Playbar all work fine but the Sonos 5 gen 2 only works if connected direct to the router or extender
forgot to say the diagnostic number is 812302571
forgot to say the diagnostic number is 812302571



Thanks for sending in the report. There's an issue with your Play:5's wireless card. Please reach out to our phone team who can take over from here. You can find our phone number and hours here.