Skip to main content
Question

Sonos 1 not working after recent app/update

  • July 16, 2020
  • 6 replies
  • 482 views

So annoying Sonos, My Sonos 1 stopped working with recent app update. What do I do?? Anyone else face the same issue??

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

6 replies

controlav
Forum|alt.badge.img+24
  • Lead Maestro
  • July 16, 2020

No, but “not working” is a pretty vague statement. Can you be more specific about the problem?


  • Author
  • Contributor I
  • July 16, 2020

means the new app wont detect it no matter how many times I reset it.


  • Author
  • Contributor I
  • July 16, 2020

P.S. I have a soundbar, sub, Sonos 3 and they all work except this Sonos 1


controlav
Forum|alt.badge.img+24
  • Lead Maestro
  • July 17, 2020

Hmm, so you have three devices that work, and a Play:1 (or a One?) that doesn’t show up.

As you have factory reset that device, have you tried hard-wiring it to your router and then “add device to system” in the app? Hard-wiring makes it a lot easier to set up than trying the wireless options.

Once it is working when hard-wired, it should “just work” when you unplug it thanks to the magic of SonosNet.


  • Author
  • Contributor I
  • July 17, 2020

tried that a few times, let me try again tomorrow

 


  • Author
  • Contributor I
  • July 19, 2020

No joy, it detects the Sonos 1, later it asks me to click on play/pause  and Plus button and later goes into la la land. 

 

Both my Sonos 1 have stopped working. What a waste 

 

Sonos, I am truly disappointed