S1 device marked as Quarantined - how do I get it back?

Forum|Forum|4 years ago
July 3, 2022
1 reply
270 views

I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:

The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).

If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.

How do I get my Play:5 back into a usable state?

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Best answer by controlav

Solved: Rebooting the Play:5 got it back. Still curious what a “quarantine” state means, and how the heck it picked up the name and version info of an entirely different speaker.

controlavAuthorAnswer

Lead Maestro

Solved: Rebooting the Play:5 got it back. Still curious what a “quarantine” state means, and how the heck it picked up the name and version info of an entirely different speaker.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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