A lot of the answers to trying to solve problems with this new app seems to revolve around user's routers. I’ve been using the same router for several years seamlessly with Sono's product. Now since this new app has come out, nothing remains consistent after what appears to be a successful set up. Voice assistant fails from day to day. Speakers drop off, come back then drop off again in multiple zones. I seriously doubt it's our routers when previously everything worked perfectly. I won't even attempt to keep trying to make it work like it used to until Sonos figures this out and give me back the use of my $7000.00 INVESTMENT.