• 1 May 2021
  • 1 reply


I was really excited to receive the roam to extend my music to the other rooms - but am as much more disappointed of its functionality. It doesn’t keep the charging - turns on and off without instruction and is hard to get connected when needed. Quite annoying and demotivating for such an investment - knowing there are other and cheaper loudspeaker systems. As much as I am impressed by the beam the roam is a flop ... 

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1 reply

Badge +17

Hi @Anonee, welcome to the community.


We can help with issues you’re experiencing with your Roam, I just need to know exactly what you’re running into. I’m not completely clear as to what issues you’re having from your post; are you able to clarify a bit more? If you’d prefer to work with someone directly rather than over the community you can get in touch with our customer care team who will be able to look into your issues.