I was looking at upgrading my Play3 using the upgrade programme. I added the device to the programme - but now I have changed my mind and would like to keep my play3. How do I remove this.
Best answer by GuitarSuperstar
View originalI was looking at upgrading my Play3 using the upgrade programme. I added the device to the programme - but now I have changed my mind and would like to keep my play3. How do I remove this.
Best answer by GuitarSuperstar
View originalThanks for the reply - the reason I thought I had issues was that when trying to add my Play3 yesterday it would not add and was saying that I needed to to register the play 3 - this was me then thinking that they had somehow disabled the registration of the device until they received it. I later had another attempt at adding my device to my network and it worked...so all good ….except the pain that I have had trying to get the device onto my network for the last 48hrs :-(
Wow the Sonos web site must do a terrible job of explaining the Upgrade Program if people think this is how it works.
Activating and using the Upgrade Program discount doesn’t mean you have to send back or trade-in your Play:3. You can keep it and continue to use it.
From Sonos:
What happens when I upgrade?
When you click Activate credit, your account will be issued an upgrade credit. You can use it immediately or save it for a future purchase. It does not expire.
Nothing happens to your eligible product when you activate or use your upgrade credit. There is no "trade-in" necessary to participate in this program.
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