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Contributor II
Mar 30, 2020 11:28 PM UTC

Preferred USB C charger?

Hi I would appreciate it if anybody can offer advice on USB C PD chargers that work to charge the Move. I have purchased a 60w PD charger which on paper the specs should tally with those specified by Sonos but it doesn't work. 

Having read similar articles online I'm not the only one having issues with this. 

Can I say I am a little disappointed with Sonos having spent a lot of money on the Move I wouldn't expect to have to start forking out for expensive chargers in order to charge it on the move.

I appreciate the speaker will have a higher capacity battery than a mobile phone, but surely you would at least be able to trickle charge with a standard USB C cable / charger. 

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    14 replies

    Chris
    Lead Maestro
    Mar 31, 2020 12:44 AM UTC

    Sometimes it can be the cord and not the charger.

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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Airgetlam
    Mar 31, 2020 2:01 AM UTC
    Kirky1Author
    Contributor II
    Mar 31, 2020 11:34 AM UTC

    Thanks for your reply but most of the links seem to link to the Poweradd adaptor that isn't available in the UK.

    Has anybody used an adaptor available in the UK with success other than the MacBook charger as I haven't got a MacBook.

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    Chris
    Lead Maestro
    Mar 31, 2020 12:29 PM UTC

    I tried a RAVPOWER USB C charger I had sitting here I got off Amazon and worked fine.

    https://www.amazon.co.uk/dp/B07ZVF99CB/ref=cm_sw_em_r_mt_dp_U_iDZGEbZ3XM4Y3

     

    It may be it can’t be a USB output and cable convert to USB-C   I have used a USB C to USB C cable so charger has USB C out.

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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Kirky1Author
    Contributor II
    Mar 31, 2020 4:15 PM UTC

    Thank you. I've ordered one more lead (one with an E chip) to try with the Tommox charger I've purchased. Prob wishful thinking but I'll give the new lead a try and then look at replacing the charger if that fails.

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    Kirky1Author
    Contributor II
    Apr 4, 2020 3:40 PM UTC

    Hi, if it assists anybody after trying a few chargers without success I've managed to find one that works ok for a reasonable price.

    https://www.amazon.co.uk/dp/B07YHPY4RL/ref=cm_sw_r_apa_i_cOkIEbZETZ661

    It seems to work with several different USB C to C leads I've tried 

    Hope this saves someone some time.

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    Lyricist I
    Jul 4, 2020 10:23 AM UTC

    Thank you. I've ordered one more lead (one with an E chip) to try with the Tommox charger I've purchased. Prob wishful thinking but I'll give the new lead a try and then look at replacing the charger if that fails.

    can I ask which Tommox charger you tried and did the new USB cable solve the problem?

     

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    Kirky1Author
    Contributor II
    Jul 5, 2020 9:13 PM UTC

    Hi, the first Tommox charger I purchased didn't work at all with any of the leads I tried.. 

    https://www.amazon.co.uk/dp/B07YHPY4RL?ref=ppx_pop_mob_ap_share

    The link above is a different Tommox charger which works fine with all the leads I've tried.

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    Contributor I
    Jul 7, 2020 10:46 PM UTC

    This may help others- After much fiddling about with a RavPower USB-C PD brick that outputs at levels “acceptable” to the Move but still wouldn’t charge it, I figured out that even though the move was the only device plugged into the charger and drawing power, the other port on the charger (with a lightening cable with no device connected) was causing the charger to output at 30W/30W rather than the 45W the Move needs.  Removing the lightening cable and plugging everything back in solved the issue.

     

    Bottom line, if you have a multi-port charger, try it with only one cable connected.

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    Lyricist II
    Jul 8, 2020 11:35 PM UTC

    These Anker products will charge the Move.  I purchased the charger first and could not get it to work initially.  I finally realized my cables were not sufficient.  The proper USB-C cable did the trick!

    https://www.amazon.com/gp/product/B07S8SDD4D/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1

    https://www.amazon.com/gp/product/B0832M47KX/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

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