playbar and comittment for DTS playback firmware upgrade

As an Integrator, you have to take SONOS for what it is. They sell a very nice Sound Bar. It is not (and I don't think it was ever the intention of SONOS to provide this) a Theater System, it is not the be all and end all. For our Customers it is a comfortable option that fits nicely between nothing and a "real" 5.1 or 7.1 Theater.

I read WAY too many complaints in these forums about what SONOS doesn't do or can't do. You guys have, way, way too much time on your hands. You are running this poor little car at 6000 RPMs and it just can't take it. It has limitations (They are Play1s!). It is designed to work in a small footprint. Be real people.

Buy the right product. You can spend $5,000 on SONOS and if you do without the help of an AV Integrator, then....you made a poor choice. Hire an Integrator to do the job for you and lead you down a different road (maybe even with SONOS) that involves a rock solid setup. That's it, bottom line.

I understand your frustration, however I would like to know which Bose component Soundtouch you were referencing

I am looking at the Lifestyle 525 for the room with the TV and the SoundTouch20 and 30 to replace the Play3's and Play5's.

I just spent an hour in the local Bose shop and it was quite impressive!

This reply was created from a merged topic originally titled Stop closing the DTS conversations. Sonos should stop closing the DTS idea conversations.

It is clear that a great many people are not satisfied with the reasons given for not supporting DTS (one of the most used sound formats) and to simply say most TV's cannot pass DTS is avoiding the subject.

If we are to use our 5.1 system as recommended the only thing we can ever hear in actual 5.1 is HDTV (when broadcast in 5.1). Anything else passed through the TV is converted to PCM for the (small print advertised) 5.1 experience.

So what is the point paying £2000 for simulated 5.1?

Let people vote for what they want and stop closing the conversation.

If sonos do not like their customers raising the conversation they should make it very clear from the beginning that their 5.1 system cannot play actual 5.1 through the recommended set up. 

This reply was created from a merged topic originally titled Support for dts playback. Hi love the sonus products just bought two play ones to go with my soundbar and sub for surround sound. The problem I have is my TV can only output stereo sound so I have connected via optical cable from my bluray player to the sound bar there are two outputs in my player for sound bitstream or PCM .the latter gives sound but not 5.1 for. The sonus ones as surround bitstream gives no sound at all as it's outputting dts and the soundbar does not support it. Have I just wasted my money as all my blurays are sound encoded in dts. Hope sonus are going to support this issue.

This reply was created from a merged topic originally titled DTS Support still needed. I bought a new Sony Bravia tv and the Sonos Playbar.
I know that Sonos doesn't want to implement DTS-support for the playbar. The problem is, that more and more tvs are able to passthrough the audio signal from hdmi input. Bluray standard audio is today DTS. The Sonos Playbar in connection with Play:1 satellites is not be able to play surround sound in such a setting. There are only bad workarounds. The decision of not supporting DTS is wrong today and will it will not be the right one in the future.

This reply was created from a merged topic originally titled Revisit DTS Decision. I have spent a fortune on Sonos - 3 play bars, 3 subs and 3 sets of play 3s for surround (one 5.1 setup for master bedroom, one for lounge and one for media room) as well as 3 play 5s and two play 1s throughout the house. I upgrade my 3 main TVs every 6-12 months so currently have a 79 inch lg 4k in the media room and a sony 65inch 4k in the lounge and master. Each room also has a blu ray player that upscales to 4k. How in this day and age can you justify a product that does not support DTS? I am clearly your target market - I spend a bloody fortune on your products! You are very lucky there is currently zero competition in this space but others are developing and catching on. You need to fix this and fix it now. I don't care if I have to pay extra money for DTS support - your sales pitch is "it just works" and is "simple" - well stuffing around with HDMI switches and relying on my xbox one to play blu rays is not simple. Please for the sake of what I presume is one of your most loyal customers fix this problem!

This reply was created from a merged topic originally titled DD 5.1+/DTS support. Upcoming purchase.

This reply was created from a merged topic originally titled DTS Compatibility for Playbar. As many others have requested, your Playbar needs DTS compatibility.  I am the happy owner of 10 other Sonos components, but will not be buying the Playbar when I upgrade my HDTV later this year to a new Samsung UHD television.  Given this company's share in the TV market, and their support for DTS out via the optical out jack, your position that few TVs offer this is puzzling. Would love to have the Playbar, sub and a couple of Play surrounds, but without DTS support will pursue other options.  Thanks.  John C.

This reply was created from a merged topic originally titled Playbar - DTS support. I know this has raised before but i just wanted to add my voice. I bought the Playbar as a one size fits all solution for my living room; To improve the sound of the tv, allow me to play music and when watching films grab 2 play 1s from other rooms and use them as rear surrounds. I was advised by the salesperson that the Sonos Playbar and system was fit for this purpose

Firstly I find that my TV (like the vast majority) won't pass surround sound from an HDMI source (like my bluray player) over optical, which i have got around by buying an toslink switch, then I discover that the 5.1 DTS feed from my bluray player is unrecognized by the Playbar!

What is the point of creating a system where you can set up 5.1 using the (very expensive) Sonos components and then not support DTS? It makes absolutely no sense to me, surely this can be added via firmware quite easily?