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Question

Play:1 disconnecting

  • January 8, 2018
  • 3 replies
  • 427 views

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Hi,

Out of my four Play:1, Play:5 and connect, a Play:1 unit has started causing issues. Since a bit more than a month, it often disconnects (disappears in the controllers) and reappears later. I'll give more details on the network if needed.
Can you please have a look at my diagnostics 8338114? The problematic unit is Grisha.
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3 replies

Chris
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  • Lead Maestro
  • January 8, 2018
Sounds like it could be an ip address issue. Do you know how to go into router and assign it a new static ip address?

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  • Author
  • Contributor II
  • January 8, 2018
It is actually the only speaker I had missed, which remained in DHCP. I've set it as static. Lets see if this fixes the issue. Thanks

Chris
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  • Lead Maestro
  • January 8, 2018
When you set to static you may want to have changed the IP address then reboot the play:1