I just opened and set up my play 1's with a beam and I'm hearing a cracking noise from the speakers. I've submitted a diagnostic with the ref number 1404600394
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As a follow up, I emailed the sonos support directly and got a response that asked me to unpair and test each speaker individually.
I did this and then re-paired them into a surround sound configuration and the crackling noise/distortion disappeared and the sound quality is back to being decent.
I did this and then re-paired them into a surround sound configuration and the crackling noise/distortion disappeared and the sound quality is back to being decent.
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