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At the shop where I work, we use pandora on sonos speakers. We pay for a pandora account so there are no ads, but a couple of weeks ago, ads started popping up. We renewed our Pandora subscription and then I went into sonos settings and updated the account information for Pandora. Unfortunately, we are still getting ads when we use a pandora station. What should I do now?
Hello kwendicott,



Welcome to the community.



We'd like to get a closer look at your system here. Can you submit a diagnostic and let us know the confirmation number?



Does this also occur when music is played directly through the Pandora app?