Only works with Ethernet

Thanks Ratty and others!!! Had to change my router/time capsule setup and could NOT figure out why Sonos quit when I would disconnect the unit I'd used for re-setting up my system. Appreciate the info.

I was as frustrated as some of you, and surprised with the support as some of you too. Found how to fix the problem. Without going step by step in detail what I can say is that once you have your speakers playing while is connected to the local Ethernet (cable) in the Sonos App GoTo Settings > Advanced Settings > Wireless Setup. Took me 4 hours to find out this fixes the issue. I had to do the same for each of the speakers and then all of them were working OK.

EXTRA: Speakers won't start playing immediately, you gotto Group them or select them in the Music section, this is in the main Album / song selection, on the very top of the screen (ROOMS).

Hope this works for everyone. Viva Mexico!

Thanks Zeerylo, this is the only thing that worked for me after trying everything else..!!

having the same problem.
have tried all the above. as soon as i unplug ethernet....controllers stop responding..... plug it back in .....it starts.
have gone into advanced....wireless...... reset....everything is on same wifi..... no new router...... all firmware updates done.....
what other options?

You say "controllers stop responding". Can you clarify what you mean? One possibility (just a possibility) is that your controllers are connecting to your router's 5GHz band. This has the potential to cause connection problems when operating in fully wifi set up - it will with some routers, not with others. Worth at least checking out, and forcing your controllers to connect to the 2.4GHz band if only as an experiment.

Hi
I had the same problem after installing a second Sky Q box but, thanks to visiting the forum I resolved the issue by following the instructions above. The problem is that now my Sonos speakers have knocked my network printer off the network. I have now resolved the issue by plugging one of my Sono speakers back in to the router and reinstalling the printer. Is there something I can purchase that I can plug into my router which sets up a Sonos network separate from the wifi without having to keep one of the speakers plugged in to the router ?

Ta

Is there something I can purchase that I can plug into my router which sets up a Sonos network separate from the wifi without having to keep one of the speakers plugged in to the router ?
That's what BOOST is for.

OK thanks

Wow !!
£99
Can you achieve the same result with a second router ?

Can you achieve the same result with a second router ?
No, it has to be a Sonos component.

Go to eBay and you'll find new BRIDGEs for much less. BRIDGE is the precursor to BOOST. It only has SonosNet 1.0 -- which has less range and resilience than the 2.0 that's in all recent components -- but it might do the job.

Cheers thanks for your help