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No backlighting on play/pause and volume buttons

  • 13 December 2022
  • 3 replies
  • 66 views

I purchased a Sonos Beam and two One SLs last week. I noticed that the backlight is not illuminated on the volume up/down and play/pause buttons. I have verified on the Hardware>Touch Controls setting is enabled on all 3 speakers in the Sonos app (iphone). I have also checked that all speakers are up to date with the latest software and rebooted each speaker.  Any help is greatly appreciated.

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Best answer by Airgetlam 13 December 2022, 17:11

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3 replies

There’s never been backlighting on Sonos buttons, to my knowledge, just separate LEDs to indicate various states. 

And the command that controls those LEDs is Settings > System > (Room Name) > Status Light, which is at the bottom of that screen, just above Touch Controls. 

I guess the pictures on the main Sonos web page led me to believe that are lit.

 

Thanks for clarifying this. I appreciate you taking the time to reply.