LG 49SK80 & Magic remote won’t pair with Sonos Beam

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I’m trying to set up the Sonos Beam with my parents new TV (LG 49SK80), the Beam works, but we can not control the volume with the Magic remote. When I try to pair it, Sonos is not even listed as a manufacturer

LG TV

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CBuongioAnswer

Contributor I

I finally figured it out!! I was using the optical connector as I missed the HDMI ARC port on the side of the TV, once I switched the cable and followed the instructions from the first post it works great! - thank you for your help Ken!

Ken_Griffiths

CBuongio,

See if this link helps to resolve your issue...

Configure Sonos PLAYBAR/PLAYBASE/BEAM with LG Magic Remote

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CBuongioAuthor

Contributor I

Hi Ken_Griffiths - thank you, I tried that several times, SONOS is not a listed manufacturer, so I tried selecting several others and even selecting various remotes (1-6) nothing worked 😞

Ken_Griffiths

CBuongio

I also found this community thread. Perhaps see if that helps, or the links off one or two of the posts:

https://en.community.sonos.com/home-theater-228993/configure-lg-oled-magic-remote-2018-with-playbase-6808365

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CBuongioAuthorAnswer

Contributor I

I finally figured it out!! I was using the optical connector as I missed the HDMI ARC port on the side of the TV, once I switched the cable and followed the instructions from the first post it works great! - thank you for your help Ken!

Ken_Griffiths

I finally figured it out!! I was using the optical connector as I missed the HDMI ARC port on the side of the TV, once I switched the cable and followed the instructions from the first post it works great! - thank you for your help Ken!Ah that's great news. Glad you managed to sort it in the end.?

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