Skip to main content

I bought my speakers in the US and brought them to a holiday home in Spain (using a basic converter). This has worked fine for over a year. Recently there was a huge surge in the building and it blew out several things. For everything else I just replaced the cord and not the appliance. Ex: my charging cable for my laptop blew out but my computer was fine. Unfortunately my Sonos One doesn’t work now even with a new cord. Is there anything that I can do?  

I wouldn’t think so, although it probably wouldn’t hurt to at least call Sonos Support directly to discuss it.

Sonos does not have authorized service centers where you can get a speaker repaired, although if you can find a third party repair service, it might be less expensive than just replacing your speakers, depending on what is the issue that needs repair.