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How do I remove 2 Sonos devices from my account

  • October 20, 2017
  • 2 replies
  • 2603 views

I have 5 Sonos devices on my account. My ex took 2. How do I remove them from the account. I don't want to have them linked.

Best answer by Ryan S

The units will get removed when they're reset up by your ex. It's a good idea to factory reset any player that's leaving your possession, hopefully, they do that reset before setting them up.
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2 replies

Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • Answer
  • October 20, 2017
The units will get removed when they're reset up by your ex. It's a good idea to factory reset any player that's leaving your possession, hopefully, they do that reset before setting them up.

  • Author
  • Contributor I
  • 1 reply
  • October 21, 2017
Yeah she hasn't. I can see them renamed in my account. Would rather get them removed ASAP...:8