How do I remove 2 Sonos devices from my account

2 replies
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I have 5 Sonos devices on my account. My ex took 2. How do I remove them from the account. I don't want to have them linked.

remove speakers from account

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Ryan SAnswer

Retired Sonos Staff

The units will get removed when they're reset up by your ex. It's a good idea to factory reset any player that's leaving your possession, hopefully, they do that reset before setting them up.

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Ryan SAnswer

Retired Sonos Staff

The units will get removed when they're reset up by your ex. It's a good idea to factory reset any player that's leaving your possession, hopefully, they do that reset before setting them up.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

R

rogerfinch73Author

Contributor I

Yeah she hasn't. I can see them renamed in my account. Would rather get them removed ASAP...:8

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