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Loganm
Contributor I
April 23, 2017
Answered

Connect and Play 1 delay in sound

I have a Sonos Connect that is connected to my surround speakers in my living room. In my office I have 1 Play 1 and in my kitchen I have 2 play 1 speakers set up for stereo. All is set up in a single group and it have worked like a charm until a few days ago. Now I have delays of approximately 2 seconds between the speakers in each room. I have tried to look around for a solution, but have not been able to finde anything similar my setup. All speakers are running wireless except the Connect that is wired.
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    ratty
    rattyAnswer
    April 23, 2017
    Is it reproducible? Does it persist after powering the units off and on again (and regrouping them obviously)?

    What happens if you start with a different room, then add the others to it?
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    3 replies

    ratty
    rattyAnswer
    April 23, 2017
    Is it reproducible? Does it persist after powering the units off and on again (and regrouping them obviously)?

    What happens if you start with a different room, then add the others to it?
    LoganmAuthor
    Contributor I
    April 23, 2017
    Thank you @Ratty,

    Just so simple. I removed power from all devices and regrouped and now they are playing in sync. Thanks for the fast answer:D
    ratty
    ratty
    April 23, 2017
    The old adage: turn it off and turn it on again.

    If the problem recurs, submit a diagnostic immediately and post the confirmation number for Sonos Support to look at. There is a rare hardware fault which can trigger this kind of behaviour intermittently.
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