I cannot remove my surrounds, they are Era 100s. I have an Arc , sub gen 3 and era 100s. When I click remove surround I get the message “ there was a problem removing your surrounds. Check the network connection and make sure your products are powered on”.
they are connected, powered on and working fine, I want to ove them to a different room and try using them as a stereo pair (before potentially buying a new pair (or something else) as surrounds.
Makes no sense. I could try a factory reset but I don't want to then find I can't use them at all- not confident - maybe if is to do with the new app?
