I know the shelf is technically not a Sonos product, but there is no one to contact at Ikea. Basically, the Wireless charging on the shelf is horrible! Takes me like 2-3 minutes to find the right spot to charge the phone even though they put a big plus on it where the device is supposed to go.
Hi
Thanks for the feedback on the Symfonisk charging shelf. I’m sorry your experience with it hasn’t been great.
You can get in contact with Ikea Support online or via phone +1-888-888-4532 (US toll free).
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