Anyone else notice their Sub (Gen3) case seems to stick out in the upper middle section which can be pushed in and out???

  • 3 December 2022
  • 1 reply

Recently purchased the Sub (Gen 3) and noticed that the plastic at the top of the sub seems to stick out on one side (most likely the serviceable side).  I checked the store display which did not have this issue and also got a second Sub (Gen 3) which had the side sticking farther out than the first one.  Just wondering if anyone else noticed this or has any info.  

Thanks Community!!!!

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1 reply

Userlevel 7
Badge +18

Hi @jm087350 

Welcome to the Sonos Community!

I’m sorry to hear you’ve had this issue - especially with two units! I have not heard of it before.

Could you please provide a picture? Thank you.