Skip to main content

I recently bought 2 Sonos Era 100 speakers. I just now got voice control going so I have the latest updates. I am having the following issues:

1. Sonos does not get homophonic words right, even after many repeats. E.g. I say "Play the band Forus" and it plays something by the band "For Us" after repeating Forus, it plays "Russ", etc.

2. Sonos does not seem to recognize long names. I say Hey Sonos, play "I only go to school for the handrails" and then it acts like it didn't hear me and goes back to playing what it was playing when I made the voice request. It does, however, recognize "Sunday Bombs" and plays the correct song.

 

It seems like there is no mechanism where I can correct these errors in recognition so that it learns over time based on the music I actually listen to (e.g. tell it that Forus means Forus). Is this correct?

 

 

Hello ​@PonzPonzin, welcome to the Sonos Community!

I’m sorry to hear about your experience with Sonos Voice Control.

SVC is currently available in US-English and French. When it comes to English, I’ve also struggled with a few song request commands, mainly because it’s not my native language and my accent is a bit rough.

It seems like there is no mechanism where I can correct these errors in recognition so that it learns over time based on the music I actually listen to (e.g. tell it that Forus means Forus). Is this correct?

That is correct. Your request is processed locally on your Sonos product. Your audio data is not recorded, transcribed, or sent to the cloud. One of the main pillars for Sonos Voice Control is the privacy of our users.

Thank you for the post and feedback, it is much appreciated.

Reply


Terms & ConditionsCookie settings