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I am unable to get SVC to recognize and perform any commands on the Sonos AMP. I have two ERA 100 and two ROAM 2 and one Sonos AMP. All of my ERA’s and ROAM have SVC enabled and this is where I am making my requests. The AMP is currently set up as “Basement”, and is usable within my APP and functions properly with groups when done within the APP. However, when making any requests to SVC regarding the Basement (AMP) it will not do anything. So, if I say “Play Jazz in the Basement” or “Group this with the Basement” or “Add Basement” or “Stop playing in Basement”, nothing will work. Any command specific to the basement will not work. The only thing SVC will do regarding the basement is play the AMP when I say “Play in the Entire House”. 

Has anyone else had this problem, what should I do?

I might try renaming basement to a different name.  If that doesn’t work, I’d call Sonos support for help.  If it does work try switching the name back to basement and give it another test. I get the impression that something didn’t get updated correctly and SVC does not recognize what basement is, and renaming may fix that.

 

 


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