It seems that I am unable to get the newly released Sonos Voice Assistance now that it has been released. I have updated all of my apps (both on the Mac and iPhone) checked for updates, which shows as up to date and I still don’t have the option available.
I have power reset the entire system.
I have tried using multiple mobile devices, same result.
App Version: 14.8.1
Build: 68329240
Can I get assistance?
Perhaps try using a different DNS Server in your router configuration and see if that solves it. Maybe try the Google or CloudFlare Servers - 8.8.8.8 / 8.8.4.4 / 1.1.1.1 / 1.0.0.1
Also check your Sonos online account login lists your Sonos devices and that you have a Country set in place in your profile.
https://www.sonos.com/myaccount/user/profile/
Some further things to check are - that you are not using VPN or other Security software, such as a Firewall/Antivirus etc; on either the mobile device, or router, which perhaps ‘might’ be blocking access to the SVC service.
That was enough to point me in the right direction!
It ended up being my Pi-Hole device blocking it.
Any idea what specifically I would need to disable?
Perhaps see if this thread can assist…
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.