Question

Sonos keep saying "your Spotify account needs to be linked first" when it is linked

  • 9 October 2022
  • 0 replies
  • 87 views

Hi, 

My sonos beam keep saying "your Spotify account needs to be linked first" even though it is linked on google assistant/google home. 

 

My beam worked just fine with Spotify, but for some reason suddenly stopped and keep throwing this error. 

 

When I use Sonos app on my phone and click Spotify and play music on the app, it will still play though. Only when I am trying to play Spotify using voice command, it won’t work. (when I ask Sonos to play music on youtube, my other music provider, it will play through the voice command though) 

 

When I use my google assistant with my mobile device and ask it to play Spotify, it will play so it’s not a google assistant issue. 

 

Could you please check if there’s a way to fix it? 

i’ve linked and unlinked Spotify on google assistant, uninstalled and installed all relevant app (google home, assistant, Spotify, Sonos...)

 

Thanks 

 


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