Contributor I

Answered

Sonos one - Nest Hello integration questions

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Does Sonos one integrate with Nest Hello? As in, does the Sonos One speaker sound a chime when someone presses the smart doorbell at home? Searched around, could not find anything conclusive. This should absolutely be a supported api/feature of the integration and I am looking to get more clarity ASAP on planning some smart home purchases.

Any advise is appreciated!

Sonos One

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eztorilAnswer

Lyricist I

Hi again,

FYI, I solved my problem with help from Google helpdesk.

We concluded together that every setting was indeed correctly setup, like the ‘Visitor announcement’ turned on, ‘Notification/Partner services’ turned on in the Assistant settings, in “Your data in the Assistant” - ‘Web & App Activity’ turned on incl. the check-boxes, etc.

These settings were all turned off and then on again in order to re-apply the settings, but no luck yet (even though it was perhaps good to re-apply it)

The thing that finally resolved my issue was to perform a factory reset of my Sonos One speaker (i.e. long-press ‘infinity’ button while re-inserting the power cable) and re-activate the Google Assistant link to Google Assistant. I double-checked the link to Google by asking “OK Google, what’s my name” and the reply was indeed my name, Martin.

After that check, I pressed the door bell button and the Sonos One said “It is someone on the front door”. :-)

Hope this helps others having similar problem.

BR Martin

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cd6445

Enthusiast II

One of the best features with the integration IMO. Works like a charm!

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Ravica3

Chromatic Producer I

One of the best features with the integration IMO. Works like a charm!

I really like this too but I ended disabling it on my Bean, I have several Google Home speakers and the Nest Secure Alarm (which also announces it) and they all go off one by one causing a repeated echo though the whole house. Something happens when I broadcast a message.

Now that I think about it, maybe I should just disable it on one of the Google Home speakers and re-enable it on the Beam.

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uncleiven

Lyricist II

It most definitely works. My Beam announces when the door bell is rang.
Make sure it is enabled by:

Open sonos app
Settings
Services
Google Assistant under Voice
Choose Beam (or Whatever the name of your Beam is)
Next Choose Google Assistant Settings, (this opens up in the Google Home App)
There are several things here. Make sure Notifications are turned on. The same has to be done for Google Home Speakers as well to hear the doorbell.

Hope this helps and works out for you.

Hi - Where about are the notifications settings with the Google Home App?

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uncleiven

Lyricist II

Doesn't matter, I've sorted it now 🙂

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Ravica3

Chromatic Producer I

Doesn't matter, I've sorted it now :)

You're all set? Got it working now?

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tharri21

Lyricist I

I followed Ravica3 directions but I am still unable to hear the doorbell chime. I verified that my notifications for google home app and google assistant app are turned on as well.

Are there any other suggestions or something I may be missing?

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Sabri Alkhaldi

Lyricist I

Hi .

that was a good question as i tried to connect as still no luck , I followed the exact steps above but couldn’t hear chime on my sonos 1 and Sonos base .. is there something i missed ?
thanks for hel

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tharri21

Lyricist I

One key item that Ravica3 left off is to open your Nest app, click on settings for your camera in top right corner, click visitor announcements, and enable visitor announcements. I did this after following all of Ravica3’s directions, and now my doorbell rings via my Sonos beam. Hope this helps

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stephens79526

Lyricist II

Here is what I have discovered. The Nest Hello Doorbell kinda works with Sonos but works inconsistently and doesn’t offer the full features that it is cable of. (i.e. it’s sort of half-assed). It took a long time to get a good answer but initially both Google/Nest and Sonos pointed the finger at the other company which left me feeling stuck.

However, I had a long and good conversation with the manager of the support group at Sonos. And he told me that:

"Our team would love to see this integration happen but we do not have the resources to make it happen at this time. We're hoping as we continue to work with Google that we can make this integration happen in the future."

Some of the problems I have experienced include:

Nest no longer support IFTTT so the only way to get this to work is by enabling Google Assistant in Sonos for the speakers that have google assistant.
If you press the Nest door bell button a second time
1. Within a short period of time, a minute or so, it does not announce again on the sonos speaker. (I suspect this may have to do with the IP port not being open and closed properly between the doorbell and Sonos).
2. Sometimes the doorbell will never announce a call despite waiting a long time between the next door bell press.
I haven’t been able to get the announcement to come out of multiple speakers.

Since Sonos is such a customer driven company and cares about customer satisfaction, the more people who post here saying that they would like the nest doorbell to work with Sonos and google assistant the more likely Sonos will do that. So, I ask anyone who is interested (in particular those who have already posted) to post a simple message asking Sonos to complete this integration.

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pfremm

Contributor I

Any idea which ports might have been blocked that I need to open for this to work?

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