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FoMcK
Contributor II
September 28, 2019
Question

Sonos Move iOS Home app Cannot Find Add Accessory

Hi there!
Just setup my new Sonos Move, love it. Like all of the rest of my Sonos speakers (Beam and Ones) that I previously added successfully to the Home App (by adding New accessory - I do not have a code = I wait wait, it would discover and I could add).

This process does not happen with my new Move. I have updated my iOS software to 13.1 and the new Home App, but it does not seem find the Move, and I have the Move successfully connected to my home wifi network.

Would appreciate any ideas or help, thank you!
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3 replies

Ken_Griffiths
Ken_Griffiths
September 28, 2019
My 'Move' has worked for me and I have added it as an accessory in the Home App. Perhaps try the usual suggestion of rebooting the Router and the iPhone ...and obviously have your speaker on its charger-loop and just ensure it’s connected back to your WiFi.
    Ken_Griffiths
    Ken_Griffiths
    September 28, 2019
    Perhaps also power the Move off/on again with a long 5+ seconds press on the top rear power button whilst it’s off its charger.
      FoMcKAuthor
      Contributor II
      September 28, 2019
      Thanks for help! It worked after I created another room and played the Move in that room. Thanks again!
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