Question

S2 app can't find speakers

  • 22 November 2020
  • 2 replies
  • 59 views

This is so frustrating spending so much money last month for the most up to date equipment and not having it work. It did at first but for the last week the S2 app can't connect to the Arc, Sub, or one of the Sonos One SL. The app only finds one of the One SLs. That's it. I've uninstalled and reinstalled the app, reset each device and the router, tried an ethernet cable. WTF


2 replies

Userlevel 4

Hi,

Understandable if you feel frustated, but I’m quite sure your Sonos can work again.

Power off all Sonos devices, restart router and wait some minutes until the router has fully restarted, then power on Sonos, and restart your controller (phone, tablet, PC etc).

This may not be a silver bullet solution, but often a problem can be cured this way, as the cause may well be within your network.

Also, read this about possible interference: https://support.sonos.com/s/article/3286?language=en_US

Userlevel 1
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S2 is a disaster.  Unstable.  No value. 

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