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Bison
Contributor I
December 2, 2018

ONE won't control smart devices

I have two ONES with Alexa working on them. Alexa does not control any of my smart devices it just says " sorry I didn't find a device named " my Amazon dot controls all the devices with no problem.

Please guid me so I can use my ONES.
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    4 replies

    John B
    December 2, 2018
    Hi. The Sonos One is an Alexa-enabled speaker. It is not an Echo device.
    UKMedia
    UKMedia
    December 2, 2018
    I use my Sonos One to control my Smart Home devices with no problems. Can you confirm the Smart Home devices that you have issues with and the voice commands you are using?
    Remember: Sometimes Red Wine helps :)
    BisonAuthor
    Contributor I
    December 2, 2018
    My devices are all sonoff light switch and sonoff pow running through EWelink.
    Alexa turn on the water pump
    Alex turn on the toilet light
    Alex turn on the fish pond light

    All commands work flawless with the Amazon Alexa dot.

    Thanks for any help in advance
    UKMedia
    UKMedia
    December 3, 2018
    My devices are all sonoff light switch and sonoff pow running through EWelink.
    Alexa turn on the water pump
    Alex turn on the toilet light
    Alex turn on the fish pond light

    All commands work flawless with the Amazon Alexa dot.

    Thanks for any help in advance

    I don't use those specific devices but I can't see why they wouldn't be compatible. Can you open the Alexa App>Settings>History and check that Alexa heard you correctly from the Sonos One. If yes, then I suggest you contact Sonos Tech support.
    Remember: Sometimes Red Wine helps :)
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