I changed PCs and now cannot connect Sonos to my music library. I get the following error msg:
Unexpected error occurred while importing playlists.Unexpected error occurred while importing playlists.
Only one album, one track appears in the Sonos Controller Music Library area.
I have re-mapped to the music files, and updated the music library numerous times.
I have also checked standard ports and firewall rules, and have deleted/re-installed Sonos numerous times with and without Nortons.
Here is my diagnostics confirmation #: