I’ve been grappling with this issue for ages. We moved house, and with the Roam off the charger, I didn’t set up the Sonos for a little while and when I did so the charge had drained, and then the dreaded orange light. I tried all of the suggestions here, tried various chargers, including high powered ones, but to no avail. But as some suggested, I contact support, and after going through the steps to ensure it was dead, they agreed to send a replacement. Can’t really argue with that, fingers crossed I have better luck with the replacement!

Mine is working perfectly since the replacement. They sent a Roam 2.

The Sonos Roams are defective!! I'm on my THIRD REPLACEMENT in less than 2 years !!! Meanwhile I've had my Sonos One without a problem for close to 6 years! I wish they could get the Sonos Roams right because I don't wanna switch to another portable speaker outside the Sonos ecosystem. 

Odd. I’ve been using just one Roam since they came out, with zero issues to report. What has gone wrong with your several Roams? How do you use them? 

It seems to be a battery/charging issue, so maybe they made changes at some point. 

The Roam 2 they sent me seems to be working perfectly.