I own 4 Sonos Roams, 3 of which are functioning correctly. The fourth Roam, however, has completely frozen.
The only light that is active on the Roam is the microphone light and the device buttons are unresponsive. I cannot reset the device in the usual way turning it off, holding play/pause & pressing power] and it’s not recognized as being connected the rest of my system or as a bluetooth device.
What are my options to get this Roam functioning again?
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/97462a75-8cf1-47b8-8f5e-f7ad15b7d378.jpg)