My Sonos Roam was unplugged from power source for 3 weeks while away. Now it won't turn on even though it's plugged in and orange charging light is on. Will not connect at all. Is the battery permanently dead
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What power adapter are you using to charge the Roam? Be sure it is at least a 5V/2A (10W) USB power adapter.
I use the one that came with my roam
I use the one that came with my roam
Do you mean the wireless charger?
Try a Force Reboot by holding down the button on the back of Roam for 15 seconds, or until light above the Sonos logo turns on again.
No it's a plug in charger. I have tried the force reboot several times with no luck. My Sonos Roam is almost 4 years old
The Roam doesn’t typically come with a plug in charger. It is sold separately. Can you post a photo of the power adapter you are using?
You've raised a good point. My Roam was a gift so assumed the adapter came with it. I now find it did not and is a 9W adapter. I have always used it and never had problem before.
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