Hello,

I recently bought a Sonos Roam (used, working order). As per guidelines I factory reset it and proceeded to download the Sonos app and attempt to set it up. All was fine (albeit wifi connection setup took ~3 minutes; much longer than any other device I’ve used), until the setup was completed, and the app suggested that I restart the Roam in order for it to show up.

I did so multiple times to no avail - the app continues to show “no products found”.

I also tried to add the Roam via bluetooth, however the white led does not turn blue whatsoever? Holding for 2 seconds yields no results, and then holding longer will just power it off.

I’ve spent about an hour attempting to set it up and have thoroughly read the available manuals without any success, so any suggestions or help would be much appreciated.

Thanks!