SONOS Move cuts out on bluetooth connection often

  • 20 June 2021
  • 4 replies
  • 653 views
David Randall
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Wow,

I received a SONOS Move for Christmas 2020.  I set up a SONOS account.  Annoying, but  required.  The sound quality is really good.  So good that when I read that you can stereo pair 2 MOVES, I bought a second one.  Then I discover that it only works using WIFI and service.  Disappointed - but buyer beware!

I hoped to stereo pair with my bluetooth, but nope.  It can’t do it.  So I have two bluetooth speakers that sound really good.

If the SONOS Move would play my bluetooth songs I would be happy.  I notice that the speaker stops playing briefly ( maybe a half of second ) every so often,  I read all the comments and suggestions that offer guidance to solve my own problem.

Today I documented 100 minutes of SONOS playing bluetooth.  Ten times in 100 minutes the sound dropped.  Disappointing.  The Move cannot even play bluetooth.

To compare I tested my old $50 bluetooth speaker on the same bluetooth player.  No drop out of sound for two hours.  If that speaker sounded better I would listen to it full time.

The Move and bluetooth player were fully charged and were never more than 2 meters apart.  Same for my cheap speaker.  The only difference was the cheap speaker performed flawlessly.

I am not impressed and was disappointed.

d.

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4 replies

buzz

Is this the case for both MOVE’s or is one MOVE more likely to drop than the other?

Are you able to use Airplay 2?

David Randall
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Buzz,

Don’t know about Airplay 1 or Airplay 2.  Apple apps?  I will test the other Move tomorrow.

d.

Airgetlam

Sonos has never supported AirPlay (1), only AirPlay 2.


Yes, AirPlay 2 is part of all Apple operating systems (MacOS and iOS)

Bruce
David Randall
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Bruce,

Thanks.  I have never used an apple product that I know.

Follow up.  I listened to the other Move speaker (#2) through the same bluetooth player today for about eight hours.  I heard two drop outs.  One in the morning and one in the afternoon.  Much lower frequency.

I set up in two locations.  One with Move on the charger and the player about a  meter away.   The second location, outdoors, was bigger.  I walked the speaker out of the player BT range twice.

I was impressed.  The player dropped back to local speaker.  When I brought the Move to the player, it seamlessly attached to the player.  Good job.

d.

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