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Sonos Move - Control with 2 Sonos Accounts

  • November 26, 2024
  • 1 reply
  • 170 views

Had to do a factory reset on my Move speaker yesterday and in the process discovered a software update that I applied to the speaker.  Since reconnecting to the speaker in the Sonos App, my wife and I cannot share control of the speaker, see played history, etc. from our separate Sonos accounts on our separate iPhone 16’s.  Since I set it up, I am registered as the “system owner” and my wife is prompted to log in as the system owner on her phone if she wants to view play history, or add her own Apple Music connection from her phone--so she can play her music.  All this shared play, using our own Sonos accounts worked yesterday, now it doesn’t.  I dug around through the app looking for a way to extend permissions or include another user as owner and didn’t have any luck.  What is going on with this thing?

Best answer by jgatie

Sonos has always had a single Sonos account registered to the system.  There is no way you and your wife had separate Sonos accounts on the same system.  You can add more than one account for each music service, but the main Sonos account has always been a single account.

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1 reply

jgatie
  • Answer
  • November 26, 2024

Sonos has always had a single Sonos account registered to the system.  There is no way you and your wife had separate Sonos accounts on the same system.  You can add more than one account for each music service, but the main Sonos account has always been a single account.