Skip to main content
Contributor I
May 20, 2021

roam wifi

Just bought a roam yesterday. I’m having issues with the Wi-Fi not connecting and the device not being recognized by my phone app. I literally have to reset my router anytime I wanna use it…

 

Also, as an aside, the power button sucks and it sucks that it’s combined with the Bluetooth pairing. 
 

Think I might return the device. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Lead Maestro
May 20, 2021

You might be experiencing WiFi interference. What router are you using?

Read more here:
https://support.sonos.com/s/article/3286?language=en_US

 

ROAM BUTTON FUNCTIONS:

Press the button - Puts Roam into sleep mode/wakes Roam from sleep mode/powers on Roam

Press and hold button until you hear a second tone and the LED light flashes blue - Puts Roam in Bluetooth pairing mode

Press and hold button for 5 seconds until you hear a chime - Powers off Roam completely

"Receive with simplicity everything that happens to you." - Rashi
controlav
Lead Maestro
May 21, 2021

If in the UK (your profile doesn’t say) then

 

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Mp240Author
Contributor I
May 23, 2021

I have this router D-Link Smart AC2600