My sonos roam appears in the app but says it is offline. I have tried everything to charge it and the orange light comes on when I connect it to usb-c. However even if I hold the reset for 15 seconds, 25 seconds, 5 seconds, the white light will not come on.
Please help.
Be sure you are charging the Roam with at least a 5V/2A (10W) USB power adapter.
if the orange light is on at the bottom doesn’t that mean it is charging?
if the orange light is on at the bottom doesn’t that mean it is charging?
Yes.
”The light will show for ten seconds after the portable Sonos product has been connected to power. The product will continue charging when the light turns off.”
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