Roam not turning on

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27 replies

Userlevel 1

I had similar problem with my Roam. I noted on another chat board that the Roam requires a USB port that can deliver an output of 5v - 2 Amp. I was using an old phone USB charger that was only delivering 800mA hence the Roam was slowly depleting it’s battery.

Changing to a more powerful USB charger seems to have fixed the problem.

Userlevel 7
Badge +18

Hi @High-Fi J 

Welcome to the Sonos Community!

Not to worry - it sounds like we just need to give the Roam a reboot.

Please remove the Roam from any charger connection and hold the Power button for 12 seconds. Thanks.