Hello. My Roam suddenly made the full volume hammering noise and now it had disappeared from the app. I have held down the volume and play button and tried to turn it off and on again as advised in previous threads about this subject but still nothing. Most of the threads seem to be about two years old and have been closed. Did this ever get sorted please? Just been onto customer support UK but there is a 75 minute wait which I can't do right now. The white light at the top is on but the speaker light won't come on and of course it's gone from my app do cant do a diagnostic.
Thanks for any help.
