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Question

Removing old device from S2 App

  • 23 July 2024
  • 1 reply
  • 29 views

How do I remove a Sonos roam from the S2 App? The roam is dead and no longer connects to the system and therefore needs to be removed from the device list. 

1 reply

Userlevel 7
Badge +16

Hi @hypnogogia,

Sonos products that are offline or aren’t part of your system anymore will disappear from the app after 72 hours. The wait time is to prevent speakers being removed while they are temporarily offline.

I suspect the Roam has already been removed from the app, but if it hasn’t, please let me know.

I hope this information helps!

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