When Sonos ‘upgraded’ its app, I pretty much lost everything. I have a large music collection and I prefer to keep it on my MacBook where there is enough storage for it. When the ‘upgrade’ occurred, I had already spent HOURS getting the app working again after an automatic update happened sometime in January while I was away. I returned home and none of the 8 speakers matched their labels anymore, songs would not play completely and music bounced from one speaker to another. When I called Sonos, one rep told me I should not have set the updates to automatic. Another one altered my email so the remedy didn’t get to me for several weeks--after I wrote a snail mail letter to the CEO. I have now moved away from the Sonos app and am just using Apple AirPlay. Is anyone else going this route? I don’t have many of the issues I was having with Sonos.
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